dewadepo.com Casino & Sportsbook Data Care
This page describes what we collect when you use dewadepo.com and how we keep that data protected. We gather personal information during account registration, identity verification, deposit processing, and when you place wagers on Liga 1, Piala Indonesia, live-dealer tables, slot games, and esports markets. Your data is encrypted, stored securely, and shared only with third parties where necessary to operate our platform and comply with law.
Our dewadepo.com privacy commitments are straightforward: we do not sell your data to advertisers or unrelated businesses; we do not use your email address for marketing without your consent; and we grant you the right to request what personal information we hold about you at any time. We also explain how cookies work on our platform and what your options are if you do not wish to accept them.
If you have concerns about how we handle your information on dewadepo.com, this policy clarifies your rights and our obligations.
What personal data we collect on dewadepo.com
We collect different categories of information depending on your activity. When you register an account on dewadepo.com, we collect your full name, email address, phone number, residential address, and date of birth. We ask for this information to verify your identity and comply with Know-Your-Customer (KYC) regulations.
During identity verification, we collect scans or photos of your government-issued ID (Indonesian KTP) and a selfie of you holding the document. We store these images temporarily on encrypted servers to confirm your identity; once verification is complete, we retain them only for compliance records.
When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction details (amount, date, payment method, reference number) but we do not store your banking credentials or e-wallet passwords. Payment processing is handled by third-party payment processors who comply with PCI-DSS security standards.
Wager and activity logs
We record every wager you place on dewadepo.com, including the fixture (e.g. Liga 1 match from Jakarta or Surabaya), the market, your stake, the odds, and the settlement outcome. These logs are kept indefinitely for dispute resolution and regulatory compliance.
How we use your data at dewadepo.com
Our primary purpose is to operate your account securely and process your bets and payouts. We use your email to send account confirmations, withdrawal receipts, password-reset links, and settlement notifications. We do not send marketing emails unless you have explicitly opted in to our promotions.
We analyse your account history to detect fraud and money-laundering patterns. If we identify suspicious activity (e.g. rapid deposits and withdrawals with no wagers, account access from unusual locations), we may request additional verification or temporarily restrict your account while we review it.
We also use your data to comply with regulatory requests from authorities, to defend ourselves in legal disputes, and to improve our dewadepo.com platform (e.g. identifying which game categories are most popular, which payment methods are preferred in different regions like Jakarta, Bandung, Medan, Semarang, and Yogyakarta).
Who we share your data with
We share your personal information only where necessary to deliver our service:
- Payment processors: We pass your transaction details to mobile banking, local payment, online payment, e-wallet, mobile banking, local payment providers and to online payment, e-wallet, mobile banking, local payment virtual-account reconciliation systems. These processors use your data only to process your payment.
- Regulatory and government bodies: If requested by tax authorities or law-enforcement agencies, we provide account information, transaction records, and verification documents.
- Fraud-prevention services: We may share anonymised data with third-party fraud-detection services to identify patterns and protect all dewadepo.com users.
- Support staff: Our customer-support team may access your account history to assist with withdrawal issues, dispute resolution, or account-security questions.
We do not sell, rent, or trade your personal information to marketing firms, data brokers, or any commercial entity unrelated to our platform operations.
Key data protection principles
- We collect only the minimum information necessary to verify your identity and process transactions.
- Your data is encrypted in transit (HTTPS/TLS) and at rest on our servers.
- We implement access controls so only authorised staff can view sensitive information.
- We retain your data only as long as required by law or to resolve disputes; older records are securely deleted.
- We do not share your data with unrelated third parties for profit or marketing.
Cookies and tracking on dewadepo.com
Our platform uses cookies to maintain your login session, remember your preferences (e.g. which sports markets you browse), and analyse how you navigate our site. These cookies are stored on your device and sent with each request, allowing our servers to recognise you.
We use analytics cookies to measure traffic, popular pages, and user behaviour (e.g. which Liga 1 fixture generates the most interest, how long users spend on live-dealer tables). These cookies do not identify you personally; they are aggregated into usage statistics.
You can disable cookies in your browser settings, but this may prevent some features of dewadepo.com from working correctly (such as staying logged in). We do not use cookies to track you across other websites.
Your rights regarding your data on dewadepo.com
You have the right to request a copy of all personal information we hold about you. You can do this by logging into your account and navigating to Account Settings, or by contacting our support team. We will provide your data in a readable format within a standard processing window.
You also have the right to request that we correct any inaccurate information (e.g. if your address has changed). If you believe your account has been compromised, you can request that we reset your password, review your login history, and take corrective action.
If you wish to close your account and have all your personal data deleted, we can do so. However, we are required by law to retain transaction records for a minimum period for tax and anti-money-laundering purposes. We will delete all other personal information (ID photos, email communications) unless a legal hold is in place.
Where we store your data
Our servers may sit outside your jurisdiction. While we implement the same security standards everywhere, you should be aware that data stored outside Indonesia may be subject to the laws of that jurisdiction, including potential access by government authorities in that country. By using dewadepo.com, you consent to this transfer and storage of your data.
Contact us about privacy
If you have questions about how we handle your data, wish to exercise your privacy rights, or believe we have mishandled your information, contact our support team through your account or via email. We respond to privacy enquiries within a standard timeframe. You can also review our complete Terms of Use for additional details on how your information is processed when you use our platform.
Our commitment on dewadepo.com is to treat your personal data with the utmost care, encrypt it rigorously, and share it only where absolutely necessary to operate our service and comply with law. If you have any concerns, we encourage you to reach out.